Will you come to me or do I need to bring my vehicle in?
Both mobile or in-shop services are available.
How quickly can it be fixed?
In most cases services can be rendered the same day you call. Vos Glass customizes the best remedy to each auto glass customer’s problem. Safe, quality installations require adequate time and controlled conditions. After consulting with the vehicle’s owner, the service writers at Vos Glass develop a safe convenient solution.
Why is “OE” Original Equipment Glass important?
Vos Glass offers proper installation using state-of-the-art tools and the highest quality original equipment glass by trained experienced auto glass technicians. Original equipment glass assures you of the same quality, fit and performance of the glass used by the automobile manufacturer.
Do you offer or accept coupons? Are these companies skimping on quality, safety and service in order to complete a job at a reasonable profit margin?
Choose your auto glass replacement company because they provide the best VALUE, not because you have a coupon. If you are considering using a coupon for your insurance deductible ask yourself these questions: Are auto glass companies offering high discount coupons padding the invoice to the insurance companies or are their prices inflated to support the large discounts? Ask for the price, even if you are not paying any of the invoices directly. Ask for a copy of the work order with the price on it. Ask how much your insurance company is paying on your behalf. Don’t you pay enough for insurance? Help keep insurance costs down. Ask what brand of glass they are installing. Is it OEM, the same brand used by the maker of the vehicle?
Vos Glass considers each job individually, reviews all necessary cost considerations, and then determines if any further discount could be extended to the car owner’s deductible. You don’t need a coupon.
Will you work with my insurance company?
Vos Glass has worked with all major insurance companies for over 20 years. Claims processing procedures vary from insurance company to insurance company, and seem to be in a constant state of change. Vos Glass keeps up to date on claims processing procedures. Electronic Data Processing (EDI) is done with several major insurance companies. Claims information is both received and invoiced electronically at Vos Glass. This helps to make you and your insurance company’s experience at Vos Glass efficient and convenient.
My window was chipped by a stone. Can you repair it?
Vos Glass is happy to repair chips when a full windshield replacement is not necessary. For your safety we follow guidelines for quality stone chip repairs that state no repairs are made to: damage larger than a dime, the driver’s side wiper area, or the passenger side critical vision area.
What are quality auto glass installations?
They are auto glass installations that meet federal motor vehicle safety standards (FMVSS 212 & 216) pertaining to crash and roll over testing. Windshields must act as a “safety net” to reduce occupant ejection during a crash. Quality installations require the use of state-of-the-art equipment and tools along with the highest quality urethane adhesives by trained, experienced technicians.
Why are quality installations important?
Auto glass is a structural part of today’s automobiles, and improper installation can result in injuries to passengers. Like seat belts, windshields are designed to keep occupants in the vehicle in the event of an accident. Most safety studies show that the ejection of the driver or passengers from the vehicle during an accident increases the chance of injury or death. An improperly installed windshield can also render an air bag ineffective.